Energy vulnerability counselling services – municipalities can share their views with new survey

A new survey captures the needs and experience of municipalities regarding energy poverty and counselling services for citizens. Energy poverty – a situation where a household cannot meet its domestic energy needs – is poorly understood in relation to the private rented sector and is a topic that presents a real problem for municipalities in several EU countries, while it has been a not much known topic in others.

Climate Alliance is supporting the scalability study of the ASSIST Model – an established and tested model for all entities providing an Integrated Contact Point (a home energy advisor or a group of advisors) to citizens facing energy vulnerability issues.

This survey is addressed to all municipalties that already offer similar services to citizens or are planning to set up such counselling services in the future. Local authorities are invited to complete the survey and share their views on the topic of energy poverty and their experiences. The survey is now available online and can be completed by 5 May.

Complete the survey now

You want to learn more? Contact Eva Suba at e.suba(at) for more information.